G&B Gwen & Birdie Flower Co.MERCHANTS · SALEM UTAH Check the stock
G&B / The Shop

How a ticket
is rung.

Five tickets from inquiry to receipt — the same counter method whether the item is a golf club or a gallery piece.

TKTS 01–05

The counter
run.

Each ticket produces a record — that's how stock stays counted, not just on the floor.

TKT·1Inquiry

Question & aisle

The customer names the item; the counter answers with aisle, availability and tag price — in writing where asked.

TKT·2Stock

Stock checked

The shelf is checked against the register — quantity, condition and hold time confirmed before any order is promised.

TKT·3Tag

Tag & quote

Price quoted from the tag — special orders scoped and quoted in writing, no shelf surprises at the till.

TKT·4Ring

Sale rung

Purchase completed at the register — receipt issued, stock count updated, the item off the shelf.

TKT·5Receipt

Record kept

The ticket stays in the file — returns and exchanges handled against the receipt, the register reconciled daily.

DOCTRINE

Rules the counter
rings by.

Doc · 01

Tag is the price

No haggling at the till — the tag is the price, quoted and rung the same.

Tagged price
Doc · 02

Register over display

Stock counts live in the register — the file, not the shelf, is the count.

Registered count
Doc · 03

Hold means hold

Items held are held — the tag pulled and reserved, the name written down.

Named hold
Doc · 04

Resale inspected

Used merchandise is sorted, graded and priced before the shelf — not after the sale.

Inspected first
Doc · 05

Receipt is the record

Returns run against the receipt — the paper, not memory, is the proof.

Receipt on file
Doc · 06

Special orders quoted

What isn't on the shelf is scoped, quoted and confirmed in writing — no verbal promises.

Quoted order
INQUIRIES

Asked of
the counter.

Ask by name and aisle — the counter checks the register and answers with availability, price and hold time in writing. Stock moves daily; availability is confirmed at inquiry time.

Yes — items not on the shelf are scoped and quoted in writing with the expected arrival. Special orders are confirmed against the quote before they're placed; no order is promised without a written price.

By condition, inspected on arrival — each resale item gets a tag like new stock. The tag is the price at the counter; condition is noted on the tag itself.

Mail-order lines run through the shop — book clubs, used software, collectors' items and tape/CD/record categories ship by arrangement. Confirm availability and terms by email before ordering.

Check the shelf,
at the counter.

Ask about stock, aisle and price — the shop answers with availability and shelf time.

Check the stock